Today in Digital Marketing

How Spammers Are Knocking Your Brand Out of Google Maps

Mar 21, 2024 | Newsletter Issues

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Today in Digital Marketing

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How Spammers Are Knocking Your Brand Out of Google Maps

This is yet another reason why you need to be checking your brand's Internet presence weekly.

by Tod Maffin (LinkedInall social media)

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Today's News:

How Your Competitors Are Removing You From Maps

DATA • Ads/Analytics Labels Better Aligned

THREADS • Your Brand’s Baby Steps Into the Fediver …

AR • Snapchat Launches Sponsored AR Filters

MEDIA BUYING • Lyft Selling Backseat Video Ads

CONTENT • Stuck For Ideas? Just Plop Kate In.

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How Your Competitors Are Removing You From Maps

Is it a bug? Is it an exploit? Nobody’s quite sure. The only thing we do know is it’s a problem — a big problem.

This week, the Sterling Sky local SEO agency noticed that some companies appear to have figured out how to knock their competitors off Google Maps.

One marketer named Pam Weber reported seeing the same thing:

You might be wondering — wait, how does my competitor move my position on Google Maps? For a while now, Google has let pretty much anyone suggest a change to a business listing. That’s been meant for a discrepancy in hours, or noting that a business has closed permanently. Or, perhaps in this case, has moved — even if they haven’t.

Google is supposed to notify the affected business before they make the change permanent, but people often miss that email, or it doesn’t come at all. And either way, according to at least one marketer weighing in on this on social media, to fix it you have to log into your Business Profile and manually re-enter your address.

There’s also confusion among marketers chatting about this on social media that Google’s system is supposed to flag a pin location if it doesn’t match the listing address. Why that’s not happening now, nobody’s really sure.

So, word to the wise, if your Friday checklist doesn’t include “Make sure our business is where it’s supposed to be on Google Maps,” maybe time to add it.

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DATA • Ads/Analytics Labels Better Aligned

Google is adding a new way to keep your data in sync between Google Ads and Analytics — it’s called “Key Events,” and it’s going to replace conversions for behavioral analytics.

This basically will let you see the same labels and data across both platforms, something that’s been a point of contention among marketers.

You can read more about the update here.

THREADS • Your Brand’s Baby Steps Into the Fediverse

So your brand bailed out on Twitter, but you haven’t been sure where to go next. There’s Bluesky, Threads, Mastodon, and a bunch more.

But as of today, that decision might be a little easier.

Meta’s Threads app has turned on federation. This means that people on Mastodon can follow your brand’s Threads account even if those people don’t use or have a Threads account.

And why would they use Mastodon to see Threads content when they could just use Threads? Mastodon has no ads, and basically no algorithm.

This wouldn’t be Meta without some catches, though — if you’d like people from other parts of the Internet to see your brand’s Threads content, you need to turn it on. It’s in the settings under Federation, and once you do, then people can follow your brand account from Mastodon, or Pixelfed, or any number of other ActivityPub-based social media platforms. (No, Bluesky is not part of that system.)

Plus, you won’t be able to see on Threads who replied or liked your posts from other platforms. And you can’t share posts if they have polls in them, though Meta says they’re building all this stuff too.

And it’s not open to all accounts — for now, it’s only an option for public accounts of people 18 and up in the U.S., Canada, and Japan.

Soon, the other direction will work too — people on Threads will be able to follow any other ActivityPub account, like from Mastodon, or PeerTube (the decentralized YouTube), or Pixelfed (the decentralized Instagram), or Loops (the soon-to-be-launched decentralized TikTok).

But for now, you really have nothing to lose by enabling Federation on your Threads account.

AR • Snapchat Launches Sponsored AR Filters

Snapchat today launched a new augmented reality ad product it says expands brands’ reach beyond the pre-capture Lens Carousel.

This occurs after Snapchatters capture their content with the Snapchat Camera, accessible by swiping to the post-capture Filter Carousel.

The company says the new format has these benefits:

Advertisers can upload existing assets and build Filters from a variety of templates including AR face filters, location-based overlays, countdown timers, quiz generators, and so on.

You can add a call to action to it, letting you capture mid-funnel signals, guiding users towards specific conversion actions

You can create these in less than 10 minutes using Lens Web Builder, a free tool for Filter and Lens creation.

Just to be a bit more precise on this, this is a two-step process. First you build the Sponsored Filter on the Lens Web Builder tool. Then you create a Sponsored AR Filter campaign on Ads Manager. You’ll find it under “Camera and AR Filter” there.

MEDIA BUYING • Lyft Selling Backseat Video Ads

There are few places left where advertising hasn’t crept into our eyeballs. They’re over urinals. They’re in virtual reality. And soon, they’ll be along with consumers for their ride-share trip.

This morning, Lyft confirmed it has launched its video ads product. These appear on a tablet, usually attached to the back of the passenger seat, so that the rider can see it.

They’ll start anywhere from 15 seconds into the ride to four minutes. And no, they won’t be muted by default, though the rider can silence them if they want.

Warner Bros., BetMGM, and Universal Pictures are said to be already running ads in the new placement.

Lyft’s arch-rival Uber has been selling ads in its mobile app for more than two years now, and reported that it had a stable of more than a half million advertising clients. Last month, its CEO said they expect to hit $1 billion in ad revenue this year.

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CONTENT • Stuck For Ideas? Just Plop Kate In.

Finally, in case you’re looking for some lazy, low-effort social media content for your brand, consider what many other brands have been up to this week — photoshopping obviously fake images of Kate, the Princess of Wales, into images.

In case you’ve missed all this, Kate had some stomach surgery done in January, and Buckingham Palace said she’d spend until about April mostly out of the public eye recouperating.

Well, that started a whole whack of nonsense conspiracy theories:

The King is dead and Kate’s husband William is now secretly king

Kate had a mental health crisis

Kate is dead and they’re training a body double

It didn’t help when the palace put out a family photo of Kate and their kids, which had some photoshopping done to it. Kate later posted on social media that she had just been monkeying around with photo editing and, you know, my bad.

So to ride this crazy wave, some brands are poking fun at the most recent apparent sighting — a video posted by the Sun newspaper showing Kate and William shopping on the weekend.

The Dublin airport posted that William and Kate were arriving as passengers (with the watermark of the Sun clearly overprinted).

Then the Prague Airport had their own photoshop in their airport, saying “No, no, they came from Dublin to here in the Czech Republic.

The NYC Sanitation department had a crudely photoshopped photo of her pushing a trash bin out to the curb.

… with the city’s separate account adding that rat-proof lids are, in fact, real and should be used. 

So there you go — proof that social media content creation isn’t hard, and that the world is going to hell.

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About the Podcast

Every weekday, Tod Maffin brings you a fast-paced 8-minute rundown of what you missed in the world of digital marketing and social media. Thousands of senior marketers listen each day.

About the Host

Tod Maffin is a veteran tech-business journalist. He spent a decade as the National Technology Reporter for Canada’s public broadcaster, and has written for major publications like the New York Times, Globe and Mail, and more.

Besides hosting the podcast, Tod is president of engageQ digital, a social media engagement and moderation agency, and is author of several books, and spent 20+ years as a professional conference keynote speaker.

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